FAQ 2018-05-14T15:56:54+00:00


FREQUENTLY
ASKED QUESTIONS

What is American Girl Live?
American Girl Live is an all-new musical, inspired by American Girl’s most iconic characters and their stories .  Please visit the ABOUT section of the official tour website.

How will I know if it’s coming to my city?
Please visit the TOUR section of the official tour website, for updates on tour locations and dates.  As those details are announced, the website will reflect the most up-to-date information.

You may also submit your name and postal code in the email sign-up feature on the website, to receive direct updates and information relative to your city.

When will tickets be available for purchase?
Tickets will be available for purchase on May 18, 2018 in most markets. Please visit the TOUR section of the official tour website, for more information as that date draws near.

How much do tickets cost?
Ticket prices will vary slightly, depending on market and proximity to the stage. A limited number of premium VIP tickets will also be available for each engagement.

What is the best way to get tickets?
Please visit the TOUR section of the official tour website, on May 18, 2018 to have the first opportunity to purchase tickets. All markets will be listed with individual venue links that will lead you to the purchase page.

How long is the show?
The show will be roughly 75 minutes plus a 15-minute intermission.

Can my daughter bring her American Girl doll to the show? 
All girls are welcome to bring their American Girl doll with them to the show, though not required – there are plenty of interactive moments that will require only your excitement and imagination!

Can I get backstage passes or go behind-the scenes?
While no backstage tours are given as a part of the experience, a limited number of VIP packages are available in each market for a premium American Girl Live experience! Please visit the VIP section of the official tour website for more information.

I love American Girl!  What if the show sells out?
In the event that a show in your city is sold out, there may be other shows close by! Please visit the TOUR section of the official tour website for more tour dates. If no alternate date is available, please stay tuned for information on future shows.

Will there be a limit to the number of tickets that can be purchased per person?
There are no limits to the number of tickets that can be purchased per person, unless imposed by individual venues.  Group rates (typically for groups of 10-15 attendees) will be offered.

Are there minimum age requirements for attendees?
There are no general minimum age requirements associated with attending the show.  Please note, each venue will have its own parameters as it relates to lap sitting and as well as any venue-specific minimum age requirements.

Is the show recommended for a specific age range?
American Girl Live is designed to entertain, engage and delight fans of all ages!

I am a theater venue and would like to book the show. Who can I contact to schedule?
Thank you for your inquiry, please reach out to Mills Entertainment with questions regarding booking the show at your venue. Please email your inquiry here.

How can I stay updated on the American Girl Live tour?
Please visit the SIGN UP section of the official tour website to subscribe for tour updates and special offers for American Girl Live.

How can I learn more about American Girl?
Visit  www.americangirl.com